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 Frequently Asked Questions 
  • What happens if I buy multiple yardage of one print?
    Whenever possible, we will cut your fabric as one large piece. If this is not possible (ie. a limited quantity of that particular print) we will email you and let you know.
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  • How will my order be shipped?
    All shipping is done via airmail from Hong Kong.
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  • How long will it take to receive my order?
    All orders are processed the following business day and sent out within 3 business days of receipt. Airmail from Hong Kong to USA and Canada generally takes one to two weeks.
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  • How is shipping calculated?
    We establish shipping charges based on weight. We find this way saves you money since you will only pay exactly what it costs to send.
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  • How do I know how much shipping will cost?
    Once you've put items into your cart, you can click 'check out' to see exactly what your shipping charge will be. You will be able to see the total before confirming your order. A rough guide would be $4 for one yard, then around $2 per yard after that. This is only a guide, exact cost depends on print as wider prints cost more etc.
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  • How do I pay for my orders?
    Payment is done through PayPal. It is a very secure and dependable way to send instant payments. After you submit your order, please click on the PayPal link to complete payment. If you have any questions, please email us. We'll be more than happy to help!
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  • What is your return policy?
    Since our fabric is custom cut, we can only accept returns if there was an error in your order. We accept returns on clothing if notified within 3 days of receipt. Please email us and let us know why you would like to return/exchange your item. We will then send you a return code for you to include with the item. Please use an insured shipping method as we can not be responsible for lost return shipments. Returns will be processed within 5 business days of receipt. A store credit will be issued for the full purchase price of the returned item. If you have any problems, please let us know. We want happy and satisfied customers!
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